Returns, Refunds and Exchanges Policy
How To Return or Exchange An Item
Your returned SPEC sample box must contain all provided samples in their original unused condition and must contain provided specification binder with UNBROKEN SEAL. You must return the item within 5 business days of your receipt of your purchased item. Your SPEC sample box may be returned or exchanged in this condition. No restocking fees are charged. However, shipping charges will apply.
1. Please email email@example.com to request a refund or exchange. Canada Post shipping will be arranged with applicable shipping charges charged to your PayPal account.
2. Package and ship via Canada Post.
3. Include in your package a signed letter stating the reason for your return and a copy of the original receipt.
SPEC orders where the seal has been broken on the provided specification binder will not be accepted for return or exchange.